Incidents | Mothr Incidents reported on status page for Mothr https://status.mothr.xyz/ en Large-Scale Infrastructure Maintenance for Service Recovery https://status.mothr.xyz/incident/743328 Sun, 30 Nov 2025 10:39:07 -0000 https://status.mothr.xyz/incident/743328#56f9b2a731690217a97c29a2a10d762113558f7e8e8af6e0828500bdb13f7d76 Maintenance completed Large-Scale Infrastructure Maintenance for Service Recovery https://status.mothr.xyz/incident/743328 Sun, 30 Nov 2025 10:39:07 -0000 https://status.mothr.xyz/incident/743328#56f9b2a731690217a97c29a2a10d762113558f7e8e8af6e0828500bdb13f7d76 Maintenance completed Large-Scale Infrastructure Maintenance for Service Recovery https://status.mothr.xyz/incident/743328 Sun, 30 Nov 2025 10:39:07 -0000 https://status.mothr.xyz/incident/743328#56f9b2a731690217a97c29a2a10d762113558f7e8e8af6e0828500bdb13f7d76 Maintenance completed Large-Scale Infrastructure Maintenance for Service Recovery https://status.mothr.xyz/incident/743328 Tue, 14 Oct 2025 10:41:07 -0000 https://status.mothr.xyz/incident/743328#4d893250edb9d2aff237b7cc0b34fd1401319dffe42d02f395b5c99865cf95fb We sincerely apologize for the significant disruption you have experienced with endpoint services, consoles, and related features since October 4, caused by hardware overload and performance throttling on our main inference node. We would like to provide an update on the current status. Although intensive repair efforts have been made since the initial notification, the underlying root cause requires much more substantial infrastructure intervention and repairs than originally anticipated. In light of this, we would like to inform you that our system will undergo an extensive period of large-scale maintenance. This maintenance period will include upgrades and replacements of critical hardware components as well as architectural optimizations to ensure the long-term stability, performance, and reliability of our AI services, including API endpoints that support services such as Chatbot Arena. Estimated Maintenance Duration: Currently, we estimate that these comprehensive repairs will take a minimum of one (1) month, and possibly longer. We understand the significant impact this delay will have on your operations, and we are fully committed to restoring services as quickly as possible while prioritizing the quality of the restoration. Service Impact: During this period, all services that depend on the affected endpoints, including the administration console and key AI features, will experience total disruption or significant performance degradation. We greatly appreciate your patience and understanding during this critical repair period. Our technical team is working at full capacity to prioritize the gradual restoration of services once the main infrastructure has been successfully upgraded. Large-Scale Infrastructure Maintenance for Service Recovery https://status.mothr.xyz/incident/743328 Tue, 14 Oct 2025 10:41:07 -0000 https://status.mothr.xyz/incident/743328#4d893250edb9d2aff237b7cc0b34fd1401319dffe42d02f395b5c99865cf95fb We sincerely apologize for the significant disruption you have experienced with endpoint services, consoles, and related features since October 4, caused by hardware overload and performance throttling on our main inference node. We would like to provide an update on the current status. Although intensive repair efforts have been made since the initial notification, the underlying root cause requires much more substantial infrastructure intervention and repairs than originally anticipated. In light of this, we would like to inform you that our system will undergo an extensive period of large-scale maintenance. This maintenance period will include upgrades and replacements of critical hardware components as well as architectural optimizations to ensure the long-term stability, performance, and reliability of our AI services, including API endpoints that support services such as Chatbot Arena. Estimated Maintenance Duration: Currently, we estimate that these comprehensive repairs will take a minimum of one (1) month, and possibly longer. We understand the significant impact this delay will have on your operations, and we are fully committed to restoring services as quickly as possible while prioritizing the quality of the restoration. Service Impact: During this period, all services that depend on the affected endpoints, including the administration console and key AI features, will experience total disruption or significant performance degradation. We greatly appreciate your patience and understanding during this critical repair period. Our technical team is working at full capacity to prioritize the gradual restoration of services once the main infrastructure has been successfully upgraded. Large-Scale Infrastructure Maintenance for Service Recovery https://status.mothr.xyz/incident/743328 Tue, 14 Oct 2025 10:41:07 -0000 https://status.mothr.xyz/incident/743328#4d893250edb9d2aff237b7cc0b34fd1401319dffe42d02f395b5c99865cf95fb We sincerely apologize for the significant disruption you have experienced with endpoint services, consoles, and related features since October 4, caused by hardware overload and performance throttling on our main inference node. We would like to provide an update on the current status. Although intensive repair efforts have been made since the initial notification, the underlying root cause requires much more substantial infrastructure intervention and repairs than originally anticipated. In light of this, we would like to inform you that our system will undergo an extensive period of large-scale maintenance. This maintenance period will include upgrades and replacements of critical hardware components as well as architectural optimizations to ensure the long-term stability, performance, and reliability of our AI services, including API endpoints that support services such as Chatbot Arena. Estimated Maintenance Duration: Currently, we estimate that these comprehensive repairs will take a minimum of one (1) month, and possibly longer. We understand the significant impact this delay will have on your operations, and we are fully committed to restoring services as quickly as possible while prioritizing the quality of the restoration. Service Impact: During this period, all services that depend on the affected endpoints, including the administration console and key AI features, will experience total disruption or significant performance degradation. We greatly appreciate your patience and understanding during this critical repair period. Our technical team is working at full capacity to prioritize the gradual restoration of services once the main infrastructure has been successfully upgraded. API and Console are down https://status.mothr.xyz/incident/742676 Tue, 14 Oct 2025 10:30:40 -0000 https://status.mothr.xyz/incident/742676#9c4526b3d20493c86951baa17d77f635b92d2b63c89bb89aa5d500797ca2af60 Console went down. API and Console are down https://status.mothr.xyz/incident/742676 Tue, 14 Oct 2025 10:15:52 -0000 https://status.mothr.xyz/incident/742676#eccb759ec1b8de26a3c5e65f7abe7faf945e77422c45167fe25bb00526bafdec API recovered. API and Console are down https://status.mothr.xyz/incident/742676 Mon, 13 Oct 2025 12:20:55 -0000 https://status.mothr.xyz/incident/742676#282a1e22c9b8ab3c670a32ece038590f1384a31a098d05d52e0601036e45aae6 API went down. API is down https://status.mothr.xyz/incident/739499 Sun, 12 Oct 2025 11:56:50 -0000 https://status.mothr.xyz/incident/739499#03da5a1df0fa56fece54826423b7eff499de71bc55047593680c398ed99a0740 API recovered. API is down https://status.mothr.xyz/incident/739499 Sun, 12 Oct 2025 11:02:41 -0000 https://status.mothr.xyz/incident/739499#0b443c5c80fc0be6cfb8498297370ef45146e44809425f9964798aad50eb3532 API went down. API is down https://status.mothr.xyz/incident/739499 Sun, 12 Oct 2025 09:02:49 -0000 https://status.mothr.xyz/incident/739499#1738df5d835305e674df5700c33d6de29be18b4e99f1828ab19cef480f7b757b API recovered. API is down https://status.mothr.xyz/incident/739499 Sun, 12 Oct 2025 06:38:27 -0000 https://status.mothr.xyz/incident/739499#8e9e5b7cf2c686b27d55b4a9f04c1687f9adf1c5c877fad64250c02c5fbac4e3 API went down. API is down https://status.mothr.xyz/incident/739499 Sun, 12 Oct 2025 02:35:39 -0000 https://status.mothr.xyz/incident/739499#34fdf888d711d6a003a80d8c4f14fe284d8061caacf52cc8ee56649a6d8f52ae API recovered. API is down https://status.mothr.xyz/incident/739499 Sat, 11 Oct 2025 23:08:38 -0000 https://status.mothr.xyz/incident/739499#591af8ae64fa49cc1f50ea25377c0a665d7fe30b11e29313eb85e976d192f354 API went down. API is down https://status.mothr.xyz/incident/739499 Sat, 11 Oct 2025 14:47:20 -0000 https://status.mothr.xyz/incident/739499#5e3a07d5cf7c0edacb2abd838a4c08b76d7067a7b56ce8d4a587f7a8a6dd7f91 API recovered. API is down https://status.mothr.xyz/incident/739499 Wed, 08 Oct 2025 09:33:06 -0000 https://status.mothr.xyz/incident/739499#d09d3072b5ca4b7ca5301ffa575205d9e02f88a4f570803f5fd339daefc310c2 API went down. API is down https://status.mothr.xyz/incident/739499 Wed, 08 Oct 2025 03:08:39 -0000 https://status.mothr.xyz/incident/739499#55d8066df6f201d0eb219ad384ee9fb775ca13980582cf5f166d1666fb423fc4 API recovered. API is down https://status.mothr.xyz/incident/739499 Tue, 07 Oct 2025 22:11:24 -0000 https://status.mothr.xyz/incident/739499#51b0614f7fe8f38f009c60571572dea064de821f88de98897a71e56d48452425 API went down. API is down https://status.mothr.xyz/incident/738330 Mon, 06 Oct 2025 12:49:45 -0000 https://status.mothr.xyz/incident/738330#b8d847951948f76ca1db9fc6667066c0d9307f071333db1656045302d030b1ee API recovered. API is down https://status.mothr.xyz/incident/738330 Mon, 06 Oct 2025 12:44:49 -0000 https://status.mothr.xyz/incident/738330#5498142a65f728fae94621e95ef371878ca5eb330941052d69c56cc88fa8c868 API went down. API is down https://status.mothr.xyz/incident/738330 Mon, 06 Oct 2025 10:46:27 -0000 https://status.mothr.xyz/incident/738330#f1dbb86d847bd518edc5b40c3023461db368534da1b3fb8a68d6394a995c7400 API recovered. API is down https://status.mothr.xyz/incident/738330 Mon, 06 Oct 2025 08:28:22 -0000 https://status.mothr.xyz/incident/738330#0716e8f732befa074fe51ec42d26efebbbad38be24c85e7e53b9602eb2cf9e25 API went down. API is down https://status.mothr.xyz/incident/738330 Mon, 06 Oct 2025 08:19:07 -0000 https://status.mothr.xyz/incident/738330#2ad6fa2eb023fa680b6648729f4da109a274302bb5dbbcccd05ed7472b4c170b API recovered. API is down https://status.mothr.xyz/incident/738330 Mon, 06 Oct 2025 07:54:50 -0000 https://status.mothr.xyz/incident/738330#127787cbd461b98393a93238223a110d74774e8973937213181e02b41d078948 API went down. API is down https://status.mothr.xyz/incident/737401 Sat, 04 Oct 2025 16:15:00 -0000 https://status.mothr.xyz/incident/737401#a4614e289e16e83fa2690be4ecec5738c2751c92e10753632cb908611e5cbb1e API recovered. API is down https://status.mothr.xyz/incident/737401 Sat, 04 Oct 2025 07:04:00 -0000 https://status.mothr.xyz/incident/737401#7fbd3700b6deb360b5b4735424746f7b2ed78ce1b6b0e65d2d9d6ebbc6b85347 We are currently experiencing technical issues that are affecting the availability of some resources. After investigation, the root cause of this problem is hardware overload and performance throttling on the hardware in our main inference node. As a result, some features or services are temporarily unavailable. We are working to resolve this issue, but we are unable to determine when services will be fully restored. API is down https://status.mothr.xyz/incident/737401 Sat, 04 Oct 2025 06:57:30 -0000 https://status.mothr.xyz/incident/737401#27fc0e1309fcf5a4009722ab797f9560ea87226256ce908e501bdf5b8f707c74 API recovered. API is down https://status.mothr.xyz/incident/737401 Sat, 04 Oct 2025 06:30:15 -0000 https://status.mothr.xyz/incident/737401#def7a53634763c075d7fe7fa064a5f85aecf95843dd0e75f28fdc1703b4636fe API went down. API is down https://status.mothr.xyz/incident/736288 Thu, 02 Oct 2025 10:44:41 -0000 https://status.mothr.xyz/incident/736288#079d3841c46b86839fab8ae72edf84b74f4db6023d09fca1c72f864488f259b5 API recovered. API is down https://status.mothr.xyz/incident/736288 Thu, 02 Oct 2025 10:40:36 -0000 https://status.mothr.xyz/incident/736288#7298b12d45dd54639ea4eb85e53afbe3e8a61a7075ceaba09f0d17eadb2d1ce7 API went down.